Showing posts with label Marketing for the Entrepreneur. Show all posts
Showing posts with label Marketing for the Entrepreneur. Show all posts

Tuesday, June 30, 2009

Marketing: How Much Should You Spend on Marketing?



What's the age old question that's on everyone's mind these days? No, it's not "When will the recession end?"

Everyone wants to know "How much should you spend on marketing to get new clients?"

Let's face it; if you are not spending time and money on marketing, it's unlikely that you'll be growing your business in this economy.

I don't know about you, but I just doubled my willingness to step outside my comfort zone and then I doubled my marketing budget.

I am doing more advertising in print publications and online article banks because I'm looking to bring in new clients. I'm getting more leads, more sign ups for my newsletter, and more phone calls from advisors interested in hiring me. I'm also picking up the phone more frequently and calling my prospecting list. And guess what? ALL THIS STUFF WORKS!!!

Successful entrepreneurs don't wait around for clients to come to them. They develop a "Prospect Pipeline" based on three to five marketing activities designed to get their message in front of their ideal clients.

So, how much should you spend on marketing?

Answer: The average that you should spend on marketing across most industries is from ten to thirty percent of revenue.

You should spend more if you want to be more successful. If you are not spending this much right now and you want to increase your revenue in the next six months, then you need to create a new marketing plan NOW! Marketing is an investment in your company's success. Those who are scared to spend the money are the ones who don't grow.

Now is the time to double your level of willingness to be successful, and to spend more on marketing so that you will be a market leader as we come out of this recession.

Suzanne Muusers
Business Coach for Entrepreneurs and Financial Advisors

Tuesday, June 16, 2009

How Do You Measure Your Marketing?


You have 5 new clients this month and you're ecstatic and pleased as punch. You've been doing all sorts of marketing but who knows where the heck these new clients came from?
Maybe it's from your expensive advertisement in that monthly magazine? Could it be from your email newsletter that was passed around by one of your clients? Or, it might be from that talk you gave a few months back.


You should be measuring your marketing so that you know where you get the most bang for your buck.

How do you measure your marketing?

Here's how:

1. Start asking your new clients where they found out about you. Run a sales report either annually or semi annually and figure out where your income came from.

2. Create an Excel spreadsheet. One sheet for each year.

3. On the horizontal axis, create a column each of the following:

Name of Marketing Activity
Cost Annually
Annual Revenue from the Activity
Return on Investment (revenue divided by cost)
What you like or get out of the activity other than revenue
What you dislike about the activity
Time commitment ranked from 1-10
Future potential from 1-10
Percentage of your total income from this marketing activity

4. On the vertical axis, create a line for each marketing activity such as:

Specific networking groups
Advertising
Referrals
Blog
Internet
Email Newsletter
Article Writing
Public Speaking
Video Marketing

5. Analyze where your revenue came from last year

Are there any surprises?
Are you really getting a return on investment where you thought you would?
What are the most expensive marketing activities?
Where could you double your efforts to double your revenue?
Which one marketing activity is responsible for your source of biggest revenue

Don't just blindly throw money at your marketing. You need to know what works and where you should do more. You should also consider those activities that are more fun or rewarding than others.

For example, although it's costly and time consuming to belong to my local Financial Planning Association, the benefits I get are huge. I get to listen to speakers who address my target clients' biggest issues. And I'm right there talking to my Ideal Clients – financial advisors - a very worthwhile investment indeed. If you're not measuring your marketing, start today. You'll be glad you did.

If you'd like a sample excel spreadsheet like the one explained above, please submit a comment about how you currently measure your marketing and I will email you the spreadsheet.

Suzanne Muusers
Business Coach for Entrepreneurs and Financial Advisors

Tuesday, June 2, 2009

Marketing: How Adaptable are you in Today's Marketplace?



How are you adapting to the marketplace? A few days ago I heard an interesting story on NPR about how businesses are reinventing their products and services to appeal to today's consumer. A maker of expensive cigars has come out with "Nubs" – short cigars at a lower price point. Perfume makers are offering perfume in 1/3 oz size. Upscale restaurants are expanding their appetizer menus.

So what are you doing to adapt?

I KNOW all of you need to work on the BIGGER PICTURE strategies to move your business forward. So, work ON your business and move forward. See this article on my website about adapting to Business Success – Do you have what it takes?

Suzanne Muusers
http://www.prosperitycoaching.biz
Business Coach for Entrepreneurs and Independent Financial Advisors

Thursday, May 21, 2009

Marketing is an Investment in Your Company's Future


I had to turn away a prospect today.

He found me on the internet, called me, and said "I need a new marketing plan – one that gets results right away. I don't want to sit around and wait for clients anymore. I want them to hire me now."

Well. Marketing is not a miracle.

It takes time to get results. You can't create a new business development plan and then expect it to produce instant results. It just doesn't work that way. If I could promise instant results, I'd be a multi millionaire sitting on the beach in Thailand, sipping a mojito while being waited on hand and foot.

The best marketing plans are devised based on the problem your target client seeks to solve. Goals are created, strategies formulated, and marketing activities acted upon. Plan on giving your marketing tactics six to twelve months to produce real results. Create a spreadsheet that tracks your results.

Marketing is an investment in your company's future. Let that investment have time to produce a return.

Need help? Try my business and marketing system: http://www.twopageminibusinessplan.com

Suzanne Muusers
Business Coach for Entrepreneurs and Independent Financial Advisors

Monday, May 4, 2009

What's Twitter Good For??


How about Media exposure?

I used to live in Hong Kong – so whenever there's news regarding the island nation, I am very interested.

On Friday I wrote a post on Twitter about the MetroPark Hotel in Hong Kong and how guests can't leave the hotel due to Swine Flu – guests are effectively quarantined inside the hotel. Within an hour I was contacted by the BBC asking if I would be willing to be interviewed about my experience at the hotel.

They thought I was actually there and I could have been. It seems that the media is searching Twitter for certain keywords and if you have a relevant post you may be contacted.

Think about how you could use this strategy in your business. What are you doing that's relevant to news of the day?


Suzanne Muusers
Business Coach for Entrepreneurs and Independent Financial Advisors
Scottsdale, Arizona

Friday, October 24, 2008

Prosperous Businesses - Peak Concierge Services


The Prosperous Business Series - This is the first in a series of posts about business owners that continue to market and take risks to build their businesses and do so with a smile on their face.


Tell us about your business concept

Our Motto at Peak Concierge Services is: Call the Peak. Call it Done! This motto really tells it all. If you have a closet that needs organized, an event that needs planed, or a car that has to be detailed - call the Peak. We offer a great variety of Personal Assistance and Concierge Services, incl. grocery shopping, errand running, pet and house sitting, complete house management, event planning and co-ordination … the list is endless.

How are you handling the current economic environment?

I am very grounded in understanding that my personal "reality" (what I believe, what I chose to focus on, etc.) has a much greater impact on my business then the overall economic environment. That is not to say we are not affected by it - we just find ways to make it work in our favor. For example: New home builders are really struggling at the moment - so we created a value added proposal for them to differentiate their upscale neighborhood in the market place. Peak Concierge Services has just been approved by another Home Owner Association to offer services directly to the home buyers! This is a direct result of the changed economic environment.

Tell us something about your business philosophy? What makes you different and able to do well in the face of negativity all around us?

We start our day with 5 minutes of noticing and appreciating all the good that we bring to clients and the good that we have in our lives - that really has an impact! Our services are very personal and we earn our clients trust with every visit, every task completed. Our business philosophy is to provide a great experience each and every time we do something for our clients. Here is an example: quite a few of our homeowners have second homes here in the valley - so at the initial visit we place an " Ancient Prayer for the traveler" on their bed - welcoming them to their second home -I cannot tell you how many compliments we have received for this gesture. So our philosophy is to "WOW" our clients and trust that they are telling their friends about us - and this really works.

Tell us one marketing tactic that is working for you in spite of this economy

We think about how we can let clients know about our services in an inexpensive way! We have an internal competition going on: Who can think about more "free" creative ways to get the word out about Peak Concierge Services… and it works. Also using great resources like the book "Get Clients Now" and Networking with successful individuals that share some of the same ideas also helps a lot. Despite what we hear on the news - the sky is still up there and there remains plenty of work that needs to be done!!! Now more than ever we can prove that we help with the positive change in our client's lives!

What advice do you have for those starting a business right now?

Get really clear on why you want to start a business and what value you are offering to your clients. The clearer the vision the easier it will be to find the way there. Then, surround yourself with positive influential individuals, find a mentor, and listen! Believe in yourself and prepare to work hard (with a smile on your face) and off you go!

Thursday, October 2, 2008

Marketing Plans, Target Clients, and Ideal Clients – part 3


Our house is almost built. We put together the foundation (our Target Clients), the walls (our Ideal Clients), and now we are attaching the roof (your Unique Strategic Position) to tie it all together.

Today we will examine how to use your Unique Strategic Position, or your expertise in your marketing plan. A Unique Strategic Position is how you stand out from the crowd. You’ve created a profile of your Ideal Client. You should now know where to find them. You’re getting an idea of their challenges, so now you’re ready to tweak your Unique Strategic Position.

Look for an unmet need in the marketplace and design a marketing tactic around that need. In the financial advisor example in part 1, I said “A great place to market your services would be at the local Home Builders Association.” By networking at events where your Ideal Clients congregate, you will have a much higher close ratio than if you went to your local chamber of commerce, where all types of business owners gather. Targeting your Ideal Client allows you to work and less and close more sales. You work less because you learn all about your Ideal Client’s challenges and you become used to solving the same set of problems.

In this example, you can create a Unique Strategic Position by designing marketing activities that help your Ideal Client. We all have problems or challenges no matter what industry we’re in. What type of special report can you write that helps your Ideal Client solve a problem? How can you position yourself as the expert ready to save the day?

For our financial advisor, he could create two marketing tactics.
1. Plan a talk to the Home Builders Association about the different types of retirement plans and the pros and cons of each.
2. Write an article or special report that addresses solutions to their problems


Suzanne Muusers
Grow Your Business & Prosper!
Business Coach for Entrepreneurs & Financial Advisors
http://www.prosperitycoaching.biz/

Wednesday, October 1, 2008

Marketing Plans, Target Clients, and Ideal Clients – part 2


Today I will be investigating how your Ideal Client makes a difference in your marketing plan.

An Ideal Client is your Target Client on Steroids. For instance, I work especially well with financial advisors. My Target Client is an independent male financial advisor aged 30-55 with assets under management from $40M to $200M and can reside in any state since I work via phone.

After interviewing several of my Ideal Clients, I came up with the following profile. My Ideal Client is already successful, but he realizes he could be doing far more than he is doing now. He can easily afford my fees and willingly hires me to help him bring in more assets under management, attract high net worth clients, get more organized, increase his profits and help him take more time off.

He recognizes that while he may be able to do this on his own, if he hires a business partner that doesn’t share in his profits, who pushes him to do more than he would on his own, he is likely to be more accountable and therefore more successful. He’s ready for action, takes FULL responsibility for his success and tells me when I am not pushing him enough. He’s open to new ideas and is willing to do some things that might be viewed as scary by other advisors who are not as successful as he is.

The best part about my financial advisor Ideal Client is that he refers business my way because he is such a big fan (he will refer entrepreneur clients to me, but probably not other financial advisors because he views me as his competitive advantage and doesn’t want other advisors to know he uses a business coach).

Differentiating your Ideal Client from your Target Client helps you create a laser sharp focus of exactly who you want to work with and eliminates those that are not right for you. And it helps you determine where to find your Ideal Client.

So my question for you is “Who is Your Ideal Client?”
Create a profile today of your Ideal Client so you can best figure out where to find them.

Suzanne Muusers
Grow Your Business & Prosper!
Business Coach for Entrepreneurs and Financial Advisors
http://www.prosperitycoaching.biz/

Monday, September 29, 2008

Marketing Plans, Target Clients, and Ideal Clients – part 1


Creating a marketing plan for your small business is like building a house. You need a foundation to build upon. You need supporting walls to hold up the structure. You need a roof to cover the building.

Far too many businesses have a throw it at the wall approach to marketing without a thought to strategy of how the whole house fits together. This makes for an ineffective marketing plan.

An effective marketing plan includes two very important elements: a strategy aimed at your Ideal Client using your Unique Strategic Position.

Today I will be explaining a Target Client in order to set the stage for how an Ideal Client is different and crucial in your marketing strategy.
If you’ve done much reading or taken any marketing courses you may have run across two terms related to clients: a Target Client and an Ideal Client. There are profound differences between the two.

A Target Client is a demographical profile of the type of customer you want to target. Clues to who you want to target lie in your current favorite clients. Examine your records to see if there are any patterns. Do you seem to have quite a few clients in a specific industry? Have you developed an idea of what it is they seem to need?

A Target Client Profile includes things like age, gender, profession, income, education, and geographical location. Completing this type of profile helps you establish where you will best find your clients.

How do you approach marketing? Do you decide what to do based upon products and services you already offer? Or do you try to find the holes in the structure of your target client’s abode? Do you look for unmet needs where you could slide in with the perfect solution and save the day?

An example: You are an independent financial advisor. You may find that your typical client is 45 to 60 year old male small business owner in the home building field who is concerned about taxes and having enough saved to fund retirement. He is also monitoring the cost of health insurance for his employees, the cost of managing his workplace 401(k) plan, and finding a buyer for his business when he retires.

A great place to market your services would be at the local Home Builders Association. What kind of short talk could you put together that addresses the concerns of this client?


Next time: Ideal Clients and Your Marketing Plan

Suzanne Muusers
Business Coach for Entrepreneurs and Financial Advisors

Friday, September 26, 2008

Marketing Your Business Using LinkedIn

If you’re not quite ready to jump into utilizing the complicated and detailed power of the internet to grow your business, LinkedIn is a good place to start.

You know what I mean - you’re not quite ready to go all the way with internet marketing (you know, the ezine sign up box, the monthly ezine, the information products) then starting with LinkedIn might be just right for you.

I remember the first time someone sent me an invitation to join LinkedIn. I had never heard of it before and honestly didn’t think it would be worthwhile to join. But I set up a profile, checked to see if others I knew or did business with had a profile, sent invitations, and pretty soon I had a veritable “who’s who” of contacts and connections to utilize when referring business opportunities for my clients.

For the beginner: Create a profile on LinkedIn. Use your profile to highlight your skills and where you want to go with your business. After attending a networking event, go through the cards you collect and determine who you made a meaningful connection with. Send those folks an email within 24 hours letting them know how much you enjoyed meeting them and letting them know you’ll be sending them an invitation to LinkedIn.

Add your website address to your profile. Make sure you select the “Other” option rather than “my website”. This will allow you to use the actual words that make up your website name rather than the “masked” version they give you. See my profile for examples.

Add a photo. You know the old saying “a picture is worth 1000 words”. By adding a photo you make yourself real to others, not just a name.

After you’ve completed a project, send your clients a request for a recommendation (make sure you did a great job before doing this).

For the advanced: read this article on BNET about How to Get Started With LinkedIn. It has all sorts of advanced options for how to maximize LinkedIn to build your career. One advanced technique that I’m using is to promote my LinkedIn Profile with a LinkedIn button on my blog. If you don’t have a blog you can use this button on your website’s bio page.

Suzanne Muusers
Business Coach for Entrepreneurs and Financial Advisors
http://www.prosperitycoaching.biz

Friday, September 19, 2008

Market your Business: Get out of the Office and out of your Comfort Zone!


As you read this blogpost are you safe, sitting in your comfortable office with your coffee and comforts close by? Have you been “outside” today to market your business? For that matter, have you been out of the office at all this week?

If this is you, you’re not unusual. Our offices are nice, safe environments where we can hibernate, read emails obsessively all day long, and remain comfortable. Comfort does not help you grow your business. It takes real courage to take a business to the next level and I’m pretty certain that not everyone has it in them to get there.

Even though I harp on taking risks, my most successful clients, the ones I’ve worked with for years that have hit the six and seven figure mark, tend to get lazy if I don’t push them to get out there. We are inherently lazy. It’s just human nature.

So my message today is if you don’t have someone like me pushing you and holding you accountable, make an appointment with yourself to get up off the couch and out of the office. Pick a few networking events you’ve never been to before. Get out. You’ll be glad you did.


Suzanne Muusers
ICF-Certified Business and Marketing Coach
http://www.prosperitycoaching.biz/

Monday, September 15, 2008

Website Marketing: Use SEO or You’re SOL!


Since I tend to focus on marketing and branding, people often ask me to recommend a web designer who can design a beautiful website.

They are usually entrepreneurs who are ready to move on to their second or third website. They have learned what makes them unique. They have found a target client that they work best with, and now they want a new site to announce their new position to the world.

What most people don’t understand is that you MUST have not only good design, but also search engine optimization. If you don’t have both good design and SEO you are SOL!

There are so many crappy websites out there. They are poorly designed, based off a template, or one those “build it in an evening” sites.
These sites will do NOTHING for your business.

Suzanne’s Golden Rule of The Day “If you want clients who will pay you your highest fees ever, you must hire a professional designer to give you your best look ever.”

In addition to good design you need someone who understands search engine optimization. If you can’t find someone who has a good understanding of SEO, you may have to learn it yourself so that you can guide your designer.

Because if you don’t have BOTH good design and SEO, no one is going to find you online. There. That’s my diatribe for the day!


Suzanne Muusers
Grow Your Business & Prosper!
Business Coach for Entrepreneurs and Financial Advisors

Thursday, September 4, 2008

How to Market your Business and Have Fun at the Same Time - With a Pie In The Face!



Watch the video (39 seconds) and you’ll see how much fun we have growing our businesses!

If you have never tried a leads group to market your business, I strongly encourage you to do so. First a definition for you: a leads group is a networking group that allows one member per business category.

That means that if you are a Business Coach (like me) and you join a leads group, another business coach cannot join, thus protecting your interests. Tips or leads are passed in the group that can help you grow your business.

I have been a member of Le Tip North Scottsdale for close to three years and I have really enjoyed the experience. We recently had a membership drive to bring in new members. The prize was the opportunity to throw a pie in the face of the Membership Chair.

Dr. Alan Houfek, one of the winning members gleefully took the opportunity to throw the pie while other members elected to keep the pie or donate the pie to a needy family.

Our membership chair, Steve Radonich, suggested that we have a membership competition where the winner who brought in the most guests who joined our group would have an opportunity to do something we all have wanted to do at do at some point in our lives. Anyone who has ever watched the three stooges has seen them throw a pie in someone’s face. The result of our membership drive is that we brought in 12 guests with 4 joining our group. Don’t you think that’s a fun way to grow and market your business at the same time.

Learn more about LeTip International

Monday, May 12, 2008

Hear Ye, Hear Ye Marketing – Ten Tips to spread the word about your events

Ever had a party where no one showed up? You spent time decorating. You had the food catered from this nice little hole-in-the-wall up the street. You got all dressed up and when the door bell didn’t ring you were crushed.

This is much like an event a client had recently that was poorly attended. He spent time putting together and getting approval for a presentation for his financial advisor practice. He rented a conference room in an upscale boutique hotel and had scrumptious food brought in by an executive chef. He set up a PowerPoint presentation and waited.

What happened? He spent more time planning the event than promoting it. What could he have done to spread the word so that his event came off with a bang?

There are many ways you can promote your events so that they are well attended. The methods you employ will depend upon how ritzy you want your event to be and the goal for the event. Do you want new clients or just exposure?

1. Send invitations to your clients six weeks in advance and ask for a RSVP. Word your invitations to include a free invitation for your client’s best friend.

2. Have your staff follow up the mailed invitation with a phone invitation. Your response rate will be much higher if you touch your clients through mail and phone.

3. Attend networking events and announce the details of your event.

4. Send a blurb about your event to your local newspaper at least 3 weeks in advance. Your local newspaper has business and lifestyle event calendars that will list your event free of charge.

5. Use the services of online Press Release Distribution websites. Some are free and some charge an annual fee: http://www.prweb.com/ http://www.prnewswire.com/ http://www.marketwire.com/

6. Send a Press Release to your local newspaper, both before AND after your event. Use a professional or someone with experience to write the release. You want to make sure it’s newsworthy.

7. Announce the event on the home page of your website and include a link to the page on online calendars.

8. Use online event listing services such as the Business Journal in your city http://www.bizjournals.com/. This can be a GREAT way to drive traffic to your website and give you excellent exposure.

9. Utilize Yahoo’s service http://upcoming.yahoo.com/ to post an event in your city. Also use http://www.yelp.com to broadcast your event - allows comments from attendees.

10. Give Event Brite a go if you want to send email invitations and monitor the status of your RSVP’s: http://www.eventbrite.com/

Use these tips to pack the room and get the word out about your event. Spend time promoting your event and make it a success!

Grow Your Business & Prosper!
Suzanne Muusers
Business Coach for Entrepreneurs and Financial Advisors
Scottsdale Arizona
http://www.prosperitycoaching.biz/

Monday, March 3, 2008

New Marketing Ideas for the New You!

New Marketing Ideas for the New You!

Have you ever realized that you were stuck in a rut? Doing the same things week after week. Month after month. We’ve all heard the definition of madness: doing the same thing over and over but expecting different results.

Well, if you haven’t tried any new marketing activities lately, you could be stuck in a rut. A good Marketing Plan has several components. You should be doing 4-5 different types of marketing and they should be not only passive, but active.

What I mean by this is if your marketing plan includes 1. Advertising 2. Website 3. Direct Mail Postcards. Each one of these activities is passive. You are not coming into contact with your target clients by engaging in these activities. You may need to shake it up a bit and try something new, preferably activities where you are actively engaged in conversation with your target clients or asking them to take some sort of action.

Here are a few ideas:
· An ecommerce website with a shopping cart
· A special free report for visitors to your website
· Autorepsonders designed to send out automated messages to your clients on a regular interval
· Pay Per Click Advertising to get visitors coming to your website
· Personalized email signature with a digital business card
· A monthly ezine for prospects
· E-books
· E-courses
· Podcasts (a digital recording of a radio broadcast or similar program, made available on the Internet for downloading to a personal audio player)
· Sending a postcard and following up with a phone call ***talk to your prospects
· Give a workshop or seminar – offer a free drawing to collect prospect names – ask for permission to add them to your ezine list
· Create a Client Birthday Club – send birthday cards to clients and follow up with a “How are you?” phone call
· Send a Press Release regarding an event you are having
· Write articles that solve problems for your target client and post them at article banks. Provide a link to your website in the article.
· Call clients you haven’t seen recently and invite them for coffee
· Join Toastmasters to improve your speaking skills

It’s the year 2008, so it’s time to do something new. Get out of that rut and position your business for success!

Note: If you want to kick it up a notch with your marketing, consider being one of the first to purchase my business planning and marketing system: The Two Page Mini Business Plan™ For Entrepreneurs and Independent Professionals. The Six Step Guide to Writing a Business Plan that’s Fast, Easy, and Get’s Results. It’s coming soon!

Grow Your Business and Prosper!
Suzanne Muusers
Business Coach for Entrepreneurs and Financial Advisors
http://www.prosperitycoaching.biz/

Monday, January 28, 2008

Stages of a Start Up – What the Entrepreneur Can Expect


Many of my clients have wanted to know what they can expect when starting a business in regards to cashflow, marketing, how to get referrals, and how long it all takes. So here's an article I wrote for ezinearticles.com about the Stages of a Start Up - What the Entrepreneur Can Expect.




When you were starting out in business, no one told you it would take two to four years to become an "overnight success", did they?

That's because no one really knows how much time it takes to become financially successful in a new business venture. It tends to be different for everyone, based on your skills as an entrepreneur, your start up budget, and your willingness to take risks.

Throughout the years I have noticed a distinct "start up path" with my coaching clients. It can be a rough pathway, at times a jungle, but getting there is half the fun. In this article, we are going to investigate the stages of a start up entrepreneur. We'll take a look at what a hypothetical entrepreneur can expect and what to watch out for. We'll examine some "what ifs" and lay out an entrepreneurial path that you may or may not chose to follow.

Year One – Getting Your Name Out There

At this stage you're an infant business owner. You're learning who you are; what you're good at. You're the person with the "big idea" and you begin to recognize that you might be able to make money at it.

You may decide to keep your "day job" for the first year to provide income while you're building the business. Learning to be patient is essential during this phase because you're likely doing a lot and not getting much in return in the way of income. But that's ok. You may need to save 6 to 12 months of living expenses to augment your income when you leave the safety net of your day job.

So you begin to experiment with company names. You investigate legal entities for your business, depending on whether you'll have partners or go it alone. You print your first business card. It's not the best example of a cohesive brand, but it will do for now. You use your cell phone as your business phone number. Your home computer becomes your business computer.

You begin to develop your 30 second commercial. It's a bit shaky, but it gets the point across. You start the networking circuit to build awareness. You want to hit the ground running and you're a little disappointed that the revenue doesn't roll in as fast as you thought.

You land a few clients. You're elated, but it wears off quickly. You keep going. You're undercharging and working long hours, but you may not recognize it at this point. How can someone who works so much make so little? Oh well, you keep going.

Year Two – Growing the Garden

At this stage you've grown up a little to become a teenager business owner. You're getting better at what you do and the word is getting out. You're still working like mad, but it's all starting to make sense.

You recognize that you'll need a better Brand if you're going to attract better clients, so if you're smart you hire a professional designer and do a brand overhaul. You re-work your 30 second commercial and it starts to sound more like you. You come up with a great benefit driven tagline and excellent copy to market yourself. You redesign your website and re-create your marketing materials based on your newfound knowledge and you get out there again to sell yourself.

When it’s time to get a paycheck, you'll need to determine a reasonable salary for someone in a similar position. Don't get greedy though. Keep your lifestyle modest with an eye to the future. You are building a business empire but you'll need to reinvest your profits for quite some time.

You begin to realize that growing your business is a bit like being a gardener. You're building relationships that plant seeds which grow into vines. In time, flowers on the vines will bloom. Some vines may take longer to bloom than others and may need additional fertilizer and loving care. Eventually, though, many vines bloom with elaborate intricate flowers yielding strong business relationships that benefit your company for many years.

At the end of this stage you raise your fees which has a big impact on your profitability. You realize it's better to charge at the higher end of the market. You may lose a client or two, but you'll have more cash in the bank and more free time to enjoy your personal life.

Year Three – Becoming an Expert

Congratulations on becoming an adult business owner! Clients you worked with in year one and two are referring business to you. You realize how powerful referrals are and you work on developing a distinct referral strategy.

You've invested in additional education and certification in your field. This gives you credibility and allows you to be more selective in choosing your clients. You no longer have to take the clients that give you headaches and don’t pay their bills. People are coming to you with questions because they recognize that you have the expertise to provide the answers. Your close ratio has improved significantly because the referrals you receive are already pre-sold on your services. This means you don’t have to work as hard as you did in the past. You’ve got more time for yourself, more time to live your life.

By now you've built network of contacts and you've established yourself as an entrepreneur in the business community. The relationships you worked so hard to build are beginning to provide a return on investment. You've identified the networking groups that yield the best results, and you've let others fall by the wayside.

You're now making more revenue and you're excited about the possibilities you envisioned since day one. Suddenly there's more money for extras. The old worn out office desk has out lived out its usefulness and you begin to shop around for something more suitable. You decide to invest in new technology and systems that you'll need to be more efficient.

Year Four – Reaping the Rewards

You are now a mature business owner and a master-gardener. Your many vines have ripened with age and are producing hoards of beautiful blooms that reach geographical areas you never imagined. You need only to fertilize and water the vines occasionally to keep them healthy and happy.

By this time you have figured out how to take your company to the next level. You've created a virtual business and a team of experts to guide you: Employees or independent contractors, Attorneys, Accountants, Business Coaches, Mentors, Financial Advisors, Graphic Designers, Writers, and anyone else you may need to help build your wealth. You realize that you don't have to do everything yourself. There are others out there who specialize in what you need and they can easily be on your team. All you have to do ask them.

Business comes to you easily and frequently. You’ve developed a reputation as a specialist in a specific area by leveraging the power of niche marketing. Your referral partners know when to send you business. You receive new client inquires almost daily and you've learned to clone yourself and refer business to others on your team.

Your new business comes from referrals, the internet, and networking. You write about your specialty, you speak to groups with confidence, and you are well known in the community.

Conclusion:

Your four-year "overnight success" was a long road to travel. You learned that you need the support of your spouse, friends, and family to get you through each start up phase. Going forward you may need the support of a coach or a mentor – someone to hold you accountable for your key success actions. This point is critical. It's focused action that gets results, not rhetoric or vision.

©Copyright 2007- Suzanne Muusers - All Rights Reserved

Reprint Rights: You may reprint this article as long the article is printed in its entirety including the about the author information, you leave all the links active, and you do not edit the article in any way, and include the copyright statement.

About the author
Suzanne Muusers is a Business Coach and Business Expert based in Scottsdale, Arizona and is the creator of The Two Page Mini Business Plan. She is a credentialed member of the International Coach Federation and works exclusively with entrepreneurs and financial advisors who want to leave behind their lives as business workers to become business owners earning six figures and above annually. Visit her site: http://www.prosperitycoaching.biz/

Monday, December 17, 2007

Branding and New Year’s Resolutions



* Do you have clip art as your business logo?
* Did you use a business card template from one of those inexpensive print websites?
* Do you feel that using the services of a professional designer is an expense you can skip?

Well, I’m here to tell you that it matters a great deal that you have a professional brand identity and there’s no better time than the New Year to get one! I’m writing this because very few people will tell you the truth about your business card or brand identity, but I will. People will take your card, glance at it, and decide what kind of business owner you are right there on the spot.

FIRST IMPRESSIONS DO COUNT.

I run into a lot of bad business cards. I don’t want to be rude so I look at the cards with a pleasant face before putting them away all the while thinking “Don't people realize that they're making a bad first impression?”

I started my first business in 1985. It was an international fine jewelry company selling to upscale department stores. I hired a graphic designer to design a first rate brand. It worked. I was in 400 department stores within a few years and it had a great deal to do with how I presented myself, including my business cards.

If you’re using clip art, please stop right now - Step away from the clip art! If you’re using a template, it was good in the beginning and saved you money, but now it’s time to invest in your business. If you think you can skip the expense of a professional designer, think again.

What sort of message do you think you are sending to your target clients by not having a professional brand? I’ll clue you in: it sends a message that your business is under-funded, hasn’t been around long, is lacking in credentials and credibility, or is a fly-by-night.

What benefits come with a professional brand?

1. Being able to command higher fees (who doesn’t want this?)
2. Pre-sell yourself, less work on your part to acquire new clients
3. Attract better quality clients
4. Credible or professional image
5. Ability to brand products that you create and promote
6. Effortless Marketing is at work in the world for you!

So, what I want for you is to be a professional business owner, not a business worker, and one of the ways you can do this is by getting smart and presenting yourself as a successful, professional entrepreneur. I don’t care who you hire. Just make sure it’s someone with experience and creativity. Look at their portfolio and decide if they have the style you’re after. There are all types of budgets. Expect to pay between $600 and $1200 for a professional.

(another Monday night football post)
Grow Your Business and Prosper!
Suzanne Muusers
Business Coach for Entrepreneurs and Financial Advisors
http://www.prosperitycoaching.biz/
Branding Packages

Monday, December 3, 2007

Cashflow, marketing, and new clients

Most of my clients hire me with the intention of being in the top 10% of their industries within one to three years. What are the indicators of success? Who are the clients who are most likely to succeed? I find that those who learn how to focus, set priorities and cut through the gobblygook are the winners.

In a breathless voice my client called and told me about an idea he had to revolutionize his industry. He had been thinking about a system that would allow a service technician to perform the job with faster service levels and superior results. It would take time, and money, and take him away from other duties. Then he mentioned he really needed to bring in more revenue. He had bills due and marketing he needed to concentrate on.

How, he asked me, was he going to balance cashflow with all the things he needed to do?

First I asked him to make a list of all his marketing and business priorities. Then I asked him to place three stars next to actions that would result in cashflow within 30 days, two stars for 60 days, and one star for 90 days or more.

Possible Activities that needed to be done
1. Create advertising for print media - *
2. Calling and/or meeting with contacts made at networking events – this is very effective and can result in new clients within 30 days ***
3. Leveraging alliances with people he already knew – new clients almost immediately or up to 60 days **
4. Sending out an email marketing campaign and following up with phone calls – cash flow almost immediately or up to 60 days **
5. Email marketing, phone calls, AND booking appointments – cashflow immediately ***
6. Developing a new product or service line – 180 days to one year before cashflow – no stars

What is the most effective activity to build cashflow? Without a doubt it is direct contact with prospects. Email campaigns, newsletters, and advertising are all great, but nothing comes close to the effectiveness of speaking or meeting in person with prospects.

To be in the top ten percent of your industry you often have to do the activities that you most want to put off. Pick up the phone and call your clients or prospects. Get out in the field and talk to people. Sitting at your desk will not get you new business.

Grow Your Business and Prosper!
Suzanne Muusers
Business Coach for Entrepreneurs and Financial Advisors

http://www.prosperitycoaching.biz/